Welcome to TheHomy's Refund Policy

This policy covers meal-plan purchases on TheHomy. Using our services means you agree to these terms.

How cancellation works

Plans cannot be cancelled from the customer app. To pause or stop a plan, message support in the app or email info@thehomy.in. Our team reviews each request. If a plan is cancelled, remaining visits are forfeited.

Refunds

Refunds are not automatic and are not guaranteed. When we approve a refund, it is assessed case by case and processed on the original payment method when feasible.

After a visit has started

Once a chef visit is in progress (cooking has started), that visit is not refundable. Completed visits are not refunded.

Questions

For refund or cancellation questions, contact us at info@thehomy.in or through in-app support.

Thank you for choosing TheHomy.